Frequently Asked Questions

Wood is an environmentally friendly form of heat and considered a renewable and a carbon neutral energy source. wood is more cost effective than other heating fuels.

You will need to know the square meters of your house to determine what size heater is needed.

Wood heater should be serviced annually, take advantage of our pre booked yearly service reminders this can happen out of heating season to allow your home to be winter ready.

This can vary depending on use, but once every 2 years minimum. If it is your only source of heating it should be done annually to ensure safe and efficient use in winter. 

Visit our rebates page for information relating to available gas rebates.
Learn more about Rebates.

Regular servicing and quality of fuel. if in doubt moisture test your fuel to make sure it is dry enough to burn.

Yes, Gas Ducted and Hydronic systems can be integrated into smart technologies in your home. contact your local electrician for further information.